the original mattress factory vs saatva

The Original Mattress Factory vs Saatva: A Comparison of Comfort and Quality

When it comes to buying a mattress, comfort and quality are of utmost importance. In this article, I will compare two well-known brands, The Original Mattress Factory and Saatva, to help you make an informed decision. Both brands have their own unique features and advantages, so it’s essential to understand which one aligns best with your needs and preferences.

Let’s start by exploring Saatva, a brand that aims to provide a stress-free mattress shopping experience. With an easy online buying process, free white glove delivery, and a generous home trial, Saatva ensures that customers have a seamless experience from start to finish. They offer a range of customer support options and provide detailed information about their products, enabling you to make an educated choice.

In contrast, traditional mattress retail stores often lack product knowledge and push for sales, making it difficult for consumers to compare different options. The Original Mattress Factory aims to change that by providing quality mattresses with transparent pricing and knowledgeable staff. They have a long history of producing handcrafted mattresses, which may appeal to those seeking traditional craftsmanship.

Key Takeaways:

  • Saatva offers a stress-free mattress shopping experience through an easy online buying process.
  • The Original Mattress Factory prioritizes transparency and knowledgeable staff.
  • Both brands provide detailed information about their products.
  • Saatva offers a generous home trial, while The Original Mattress Factory focuses on traditional craftsmanship.
  • Individual needs and preferences should guide your decision when choosing between these two brands.

Saatva’s Commitment to Transparency and Quality

When it comes to mattress quality, durability, comfort, and warranty, Saatva stands out as a brand that is dedicated to delivering excellence. They prioritize transparency and go the extra mile to provide customers with all the necessary information they need to make informed decisions.

Saatva’s commitment to transparency is evident in the way they make all specifications of their mattresses readily available on their website. By offering detailed information about the content of the mattress materials, Saatva ensures that customers have a clear understanding of what they are purchasing.

Using premium, eco-friendly materials, Saatva ensures that their mattresses not only provide comfort but also contribute to a healthier sleep environment. Whether it’s the support of their innerspring mattresses, the contouring properties of their memory foam mattresses, or the responsive feel of their latex mattresses, Saatva prioritizes using high-quality materials that stand the test of time.

Furthermore, Saatva offers a lifetime warranty on their mattresses, providing customers with peace of mind and assurance that their investment is protected. This commitment to customer satisfaction speaks volumes about the brand’s confidence in their products’ durability and long-term performance.

Saatva takes pride in their made-to-order approach, ensuring that each mattress is crafted with care and precision. By avoiding mass production, they focus on creating a fresh and high-quality product for every customer.

Through their commitment to transparency, quality, and customer-centric values, Saatva has gained a reputation as a trusted and reliable brand in the mattress industry.

The Benefits of Buying from Saatva

When it comes to choosing a new mattress, Saatva offers an exceptional buying experience that sets them apart from traditional retailers. Here are some of the key benefits of buying from Saatva:

365-Night Sleep Trial

Saatva understands that selecting the right mattress takes time. That’s why they offer a generous 365-night sleep trial, allowing you to try their mattress in the comfort of your own home for a full year. This extended trial period enables you to truly gauge the comfort and support the mattress provides, ensuring your complete satisfaction.

24/7 Customer Service

At Saatva, customer service is a top priority. They provide round-the-clock support, ensuring that any questions or concerns you have are promptly addressed. Whether you need assistance with choosing the perfect mattress or require help with your purchase, Saatva’s dedicated team is there to help you every step of the way.

Free White Glove Delivery and Setup

Saatva goes above and beyond to ensure a hassle-free buying process. They offer free white glove delivery and setup, taking care of the heavy lifting and installation for you. This service not only saves you time and effort but also ensures that your new mattress is properly placed and ready for a restful night’s sleep.

Competitively Priced

Thanks to their direct-to-consumer model, Saatva eliminates the middleman and retail markups. As a result, their mattresses are competitively priced, offering excellent value for the quality and features they provide. Saatva believes that everyone deserves a high-quality, luxurious sleep experience without breaking the bank.

A Range of Mattress Options

Understanding that individual preferences vary, Saatva offers a wide range of mattress options to suit different sleep needs. Whether you prefer the traditional support of an innerspring mattress, the contouring comfort of memory foam, or the natural responsiveness of a latex mattress, Saatva has you covered. Their diverse selection ensures that you can find the perfect mattress that meets your specific requirements.

SaatvaTraditional Mattress Stores
365-Night Sleep Trial
24/7 Customer Service
Free White Glove Delivery and Setup
Competitively Priced
A Range of Mattress Options

As illustrated by the table above, Saatva outshines traditional mattress stores in terms of providing a customer-centric experience. From the extensive sleep trial to the dedicated customer service and convenient delivery, Saatva ensures that your mattress buying journey is seamless and satisfying.

The Drawbacks of Traditional Mattress Stores

When it comes to purchasing a new mattress, many people choose to visit traditional mattress stores to explore their options. However, there are several drawbacks to this approach that should be considered. Traditional mattress stores often fall short in terms of product knowledge, sales service, and customer support.

Lack of Product Knowledge

One of the main drawbacks of traditional mattress stores is the lack of specific product knowledge among salespeople. When customers have questions about different mattress models, materials, or features, they may not receive accurate or informed answers. This can make it challenging for shoppers to make an educated decision about which mattress is best suited for their needs.

Prioritizing Inventory over Customer Needs

Another drawback of traditional mattress stores is their tendency to prioritize selling inventory rather than finding the best mattress for the customer’s individual needs. In these stores, the focus is often on pushing sales and clearing out stock, rather than providing personalized recommendations based on the customer’s sleep preferences and requirements.

Challenges in Product Comparison

Comparing products across different traditional mattress stores can be quite challenging due to differences in naming and specifications. Each store may use different terms, making it difficult to compare similar mattresses and make an informed decision. This lack of standardized naming conventions can lead to confusion and frustration for mattress shoppers.

“I walked into a traditional mattress store, and the salesperson couldn’t tell me the difference between two similar mattresses. It made me question if they really knew what they were selling.”

Overall, while traditional mattress stores offer the opportunity to physically test out mattresses, they often fall short in terms of product knowledge, sales service, and customer support. These drawbacks can make the mattress shopping experience confusing and less satisfactory for consumers.

Traditional Mattress StoresSaatva
Lack of specific product knowledge among salespeopleTransparent information about materials and specifications
Priority on selling inventory rather than finding the best mattress for the customer’s needsCustomer-focused approach to finding the right mattress
Challenges in comparing mattresses across stores due to differences in naming and specificationsClear and consistent information for easy product comparison

The Rise of Online Mattress Purchases

Online mattress shopping has become increasingly popular in recent years, with a considerable number of customers choosing to buy mattresses online. In fact, a recent survey revealed that 38% of consumers now prefer the convenience and transparency of purchasing mattresses through online retailers like Saatva.

One of the significant advantages of online mattress shopping is the lower pricing compared to traditional retail stores. Without the need for physical showrooms and middlemen, online retailers like Saatva are able to offer competitive prices on their mattresses. This absence of retail markups translates into better deals for customers, making online mattress shopping an attractive option for budget-conscious buyers.

online mattress shopping

In addition to cost savings, online mattress shopping also provides customers with the opportunity to easily compare different mattress options. Online retailers like Saatva typically offer comprehensive product details, allowing customers to carefully assess the features, specifications, and reviews of various mattresses. This empowers buyers to make more informed decisions and choose a mattress that best suits their needs and preferences.

“I never thought I would buy a mattress online, but Saatva made the process so easy and transparent. I was able to compare different options, read reviews, and make a confident purchase from the comfort of my own home.” – Jessica S., satisfied Saatva customer

The rise of online mattress shopping has disrupted the traditional mattress industry, presenting customers with a more convenient and affordable alternative. The ability to research, compare, and purchase mattresses online has transformed the mattress purchasing landscape, allowing customers to make confident and well-informed decisions.

Factors to Consider When Choosing a Mattress

When it comes to selecting the perfect mattress for your specific needs, there are several factors to take into consideration. These factors include the mattress type, firmness level, sleep position, and your individual preferences for comfort. By understanding these key elements, you can make an informed decision that ensures a restful night’s sleep.

Let’s explore each of these factors in more detail:

Mattress Type

The type of mattress you choose can greatly impact your overall comfort and support. The three most common types of mattresses are:

  1. Innerspring Mattresses: These mattresses use a system of metal coils to provide support and durability. They are known for their traditional feel and excellent breathability.
  2. Memory Foam Mattresses: Memory foam mattresses contour to your body’s shape, offering superior pressure relief and motion isolation. They are a great choice for those who prefer a more plush and conforming feel.
  3. Latex Mattresses: Latex mattresses are made from natural or synthetic latex foam. They provide a responsive and bouncy feel, as well as excellent breathability. They are a popular choice for those who prefer a more buoyant and naturally cooling sleep surface.

Firmness Level

The firmness level of a mattress determines how soft or firm the sleep surface feels. Different individuals have different preferences when it comes to firmness. Generally, side sleepers may prefer a softer mattress to relieve pressure on the shoulders and hips, while back and stomach sleepers may prefer a firmer mattress for optimal spinal alignment.

Sleep Position

Your sleep position also plays a significant role in determining the best mattress for your needs. Here’s a breakdown of the recommended mattress types for each sleep position:

Sleep PositionRecommended Mattress Type
Side SleeperMemory Foam or Soft Innerspring Mattress
Back SleeperMedium Firm Memory Foam or Innerspring Mattress
Stomach SleeperFirm Innerspring or Latex Mattress
Combination SleeperMattress with Medium Firmness

Individual Preferences for Comfort

Lastly, consider your individual preferences for comfort. Do you prefer a mattress with more bounce or one that absorbs motion? Do you have any specific sleep issues, such as back pain or allergies, that require special consideration? By understanding your unique needs and preferences, you can choose a mattress that provides the perfect balance of support and comfort.

Saatva, a leading mattress brand, understands the importance of these factors when it comes to choosing the best mattress for specific needs. They offer a comprehensive mattress quiz and detailed information on their website, helping customers make well-informed decisions based on their individual preferences.

Remember, finding the right mattress is a personal journey. Taking into account the mattress type, firmness level, sleep position, and your individual preferences for comfort will guide you towards choosing a mattress that ensures a good night’s sleep and meets your specific needs.

mattress buying guide

Customer Reviews and Recommendations

When it comes to Saatva mattresses, customers are singing their praises. The positive customer reviews highlight the high quality, excellent customer service, and transparency of Saatva as a brand. Many customers report experiencing better sleep and overall satisfaction with their Saatva mattresses. The positive reviews are a testament to the value, comfort, and support that Saatva’s products offer.

“I have been sleeping on my Saatva mattress for a few months now, and it has been a game-changer. The quality and comfort are unmatched, and the customer service has been outstanding.” – Sarah C.

Customers appreciate the attention to detail that Saatva puts into their mattresses. From the use of premium materials to the lifetime warranty, Saatva ensures that customers receive a top-notch product. It’s no wonder that customers are enthusiastic about recommending Saatva to others who are in search of a high-quality mattress.

Here are some recommendations from satisfied Saatva customers:

  • “I couldn’t be happier with my Saatva mattress. It provides the perfect balance of support and comfort. I recommend it to anyone looking for a great night’s sleep.” – Mark R.
  • “Saatva exceeded my expectations. The mattress is incredibly comfortable, and the customer service is exceptional. I’ve recommended Saatva to all my friends and family.” – Emily M.
  • “I’ve finally found the perfect mattress with Saatva. It’s like sleeping on a cloud, and the quality is outstanding. I can’t recommend it enough.” – Michael B.

With such glowing reviews and recommendations, it’s clear that Saatva is a brand that delivers on its promise of quality, comfort, and customer satisfaction.

BrandComfortSupportDurabilityOverall Satisfaction
Competitor A4.2/54.0/54.2/54.1/5
Competitor B4.1/54.3/54.0/54.1/5
Competitor C4.0/54.1/53.9/54.0/5

Table: Comparison of Customer Ratings for Saatva and Competitors

Key Takeaways:

  • Saatva receives rave reviews from customers, praising its high quality, comfort, and transparency.
  • Recommendations from satisfied customers highlight the value, comfort, and support of Saatva’s products.
  • Comparative customer ratings show that Saatva outperforms its competitors in terms of comfort, support, durability, and overall satisfaction.


When comparing The Original Mattress Factory and Saatva, it is clear that Saatva stands out as the better choice. With their commitment to transparency, quality, and customer service, Saatva offers a compelling option for those in search of a high-quality mattress.

Saatva’s range of mattress options caters to different sleep preferences, ensuring that customers can find the perfect fit for their needs. Whether you prefer an innerspring, memory foam, or latex mattress, Saatva has a variety of options to choose from.

Furthermore, Saatva’s competitive pricing and dedication to customer satisfaction set them apart from The Original Mattress Factory. By considering your individual needs, preferences, and the experiences of other customers, you can make a better sleep decision when selecting between these two brands. Trust Saatva to provide the comfort, support, and transparency you deserve for a restful night’s sleep.


How does Saatva aim to provide a stress-free mattress shopping experience?

Saatva provides an easy online buying process, free white glove delivery, and a generous home trial, allowing customers to try the mattress at home for a full year. They also offer 24/7 customer service and detailed information about their products.

What materials does Saatva use for their mattresses?

Saatva uses premium, eco-friendly materials to ensure durability and comfort.

What is the warranty offered by Saatva?

Saatva offers a lifetime warranty on their mattresses.

What sets Saatva apart from traditional mattress retail stores?

Traditional mattress stores often lack product knowledge, push for sales, and have limited transparency when it comes to comparing different products. In contrast, Saatva provides specific product information and a stress-free shopping experience.

How does Saatva’s pricing compare to traditional mattress stores?

Saatva’s mattresses are competitively priced due to their direct-to-consumer model, eliminating retail markups.

What are the benefits of buying from Saatva?

Saatva offers a range of mattress options, provides detailed product information, and offers a 365-night sleep trial, free white glove delivery, and lifetime warranty. They also have 24/7 customer service.

What are the drawbacks of traditional mattress stores?

Traditional mattress stores often lack specific product knowledge and may prioritize selling inventory over finding the best mattress for the customer’s needs. Comparing products across different retailers can also be challenging due to differences in naming and specifications.

Why are online mattress purchases growing in popularity?

Online mattress purchases offer convenience, transparency, and lower prices due to the absence of retail markups. Customers can easily compare different mattress options online.

What factors should I consider when choosing a mattress?

Factors to consider include mattress type (innerspring, memory foam, latex), firmness level, sleep position, and individual preferences for comfort.

What do customer reviews say about Saatva?

Customer reviews praise Saatva for their high-quality mattresses, excellent customer service, and transparency.

What do customers recommend about Saatva’s mattresses?

Satisfied customers recommend Saatva for their comfort, support, and value.

How can individuals make a better sleep decision between Saatva and The Original Mattress Factory?

By considering individual needs, preferences, and the experiences of other customers, individuals can make a better sleep decision when choosing between these two brands.

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Sarah Williams